FAQ

How can I pay?

You can pay using either Credit Card or PayPal. The former method is a bit more convenient (that is, faster). Both are equally secure in terms of protecting your credit card information.

How secure is my credit card information?

This website uses industry-standard security protocols and utilizes SSL/TLS cryptography for information exchange. We, at World Wide Courses, do not get to see your credit card information. That information flows confidentially and securely to the payment processors, directly from the web form into which you type it. It never touches our servers at any point.

If you choose the “Credit Card” option (where you can use a debit card as well), the processing will be handled by Stripe — one of the most popular payment solutions on the web. Choose this link for a list of marketplaces that use Stripe. For more information Stripe’s security, choose this link.

Our other payment processor, PayPal, is used by millions and known for its strength in security. For information on their security policies, read PayPal’s Security for Buyers.

With whom can I file a dispute or talk about issues with my charge?

As per the Terms and Conditions of this website, due to the digital nature of this product, all sales are final after purchase, and no refunds can be given.

However, you are still encouraged to contact us to see if we can resolve your issues. If you still have concerns or if we have not been able to resolve your issues in a satisfactory manner, then — for an order paid through PayPal — you have 180 days from the time of purchase to file a dispute with PayPal for a refund. If you chose the Credit Card option, then your order was processed by Stripe. Stripe’s dispute process is different and you have to follow your bank or credit card issuer’s policies. In this case, you will need to contact your bank or credit card issuer to do so.

How can I recover my password?

If your password does not appear to work, use these steps to reset your password and regain access to your account —

Short version: From the main menu, navigate to Sign In > Forgot Password? for the password recovery utility. It may take up to 15 minutes for you to receive an email with the link for resetting your password.

Detailed version:

  1. Choose the Sign In button in the main navigation menu.
  2. In the drop-down box, you will find a button with the label Forgot Password? just beside the orange-colored Sign In button. Choose that Forgot Password button.
  3. In the box that shows up next, type your email address (the one that you used to register on this site) and choose the orange Reset Password button.”
  4. Within a few minutes, you should receive an email from WordPress, with the subject line “Password Recovery.”
    In the text body of that email message, you will find your Username in the first line. Also, you will see a link to reset your password.
    If it has been over fifteen minutes and you are unable to locate that email in your Inbox, please check your Spam/Junk mail folder.

I bought a course. Now, where can I access it?

To access your course:

  1. Choose “My Profile” in the navigation menu (top of this page).
  2. On your Profile page, select the name of your course — it’s a link!

Other Question?